Changing domain contacts

Table of Contents


You can change the contact associated to a domain registered with DNSimple at any time.

Domain Not Registered with DNSimple

The following instructions apply only to a domain registered with DNSimple. If you are hosting the domain with us but the domain is registered elsewhere, you will have to transfer it or update the contact information at your current registrar.

Replacing a domain contact

If you want to assign a new contact to one of your domains, create the new contact record then associate the domain to the new contact.

To change the contact information
  1. Log into DNSimple with your user credentials.
  2. Click on your avatar on the top-right, and on the drop-down menu select the account.
  3. On the top-nav menu click the tab, then click .

    Add contact

  4. Fill in the form with the new contact information and press .
  5. Now that you have a new contact, go to your domain page.
  6. On the top-nav menu click the tab, locate the relevant domain and click on the name to access the domain page.

    Domain Page link

  7. On the card displaying the registration status of your domain, click on the link.

    Change domain contact

  8. You will see a list of all your existing contacts, with the one that is currently assigned to the domain selected. Choose the contact that you created before and save the changes. We will immediately update the registry data and the WHOIS record with the new information.

Updating a domain contact

If you want to change an existing contact information, simply update the contact details and we will immediately update the registry data and the WHOIS record with the new information.

To change the contact information
  1. Log into DNSimple with your user credentials.
  2. Click on your avatar on the top-right, and on the drop-down menu select the account.
  3. On the top-nav menu click the tab, locate the contact you want to change and click .

    Edit contact data

  4. Update the information you want to change and confirm.

Special WHOIS policies

Some registries adopt specific contact update policies that may cause the WHOIS update task to fail. Check this article for a list of the most common registrar-specific policies.