Changing domain contacts
Table of Contents
- Replacing a domain contact
- Updating a domain contact
- Monitoring a contact change
- Special WHOIS policies
You can change the contact associated to a domain registered with DNSimple at any time.
Domain Not Registered with DNSimple
The following instructions apply only to a domain registered with DNSimple. If you are hosting the domain with us but the domain is registered elsewhere, you will have to transfer it or update the contact information at your current registrar.
Replacing a domain contact
If you want to assign a new contact to one of your domains, create the new contact record, then associate the domain to the new contact.
To change the contact information
- Log in to DNSimple with your user credentials.
- If you have more than one account, select the relevant one.
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On the header, click the tab, then click .
- Fill in the form with the new contact information, and click .
- Go to your domain page.
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On the header, click the tab, locate the relevant domain, then click the name to access the domain page.
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On the domain details page, click the link.
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On the card displaying the contact information of your domain, click the link.
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You will see a list of all your existing contacts. The one currently assigned to the domain is automatically selected. By selecting a contact, you will see the chosen contact information with its extended attributes. Clicking lets you confirm the contact information.
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You will see a confirmation of the new contact information for the domain. If you see a message that the contact change results in the domain being locked from transfers for 60 days, click the link to change the contact.
Updating a domain contact
If you want to change existing contact information, just update the contact details. We will immediately update the registry data and the WHOIS record with the new information.
To change the contact information
- Log in to DNSimple with your user credentials.
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On the header, click the tab, locate the contact you want to change, and click .
- Update the information you want to change and confirm.
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You will see your changes confirmed. If a contact validation is required, you will receive an email for each associated domain.
Monitoring a contact change
Some TLDs require extra steps before authorizing a registrant change.
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On the domain details page, click the link.
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If action is required, the card displaying the contact information of your domain will show a list of instructions that need to be completed for the registrant change to succeed. If you want to cancel the change, click .
Special WHOIS policies
Some registries adopt specific contact update policies that may cause the WHOIS update task to fail. Check this article for a list of the most common registrar-specific policies.