Changing Email

Table of Contents

A note about accounts

When you initially sign up as a user in our system, we create an account bound to that user. We call this the Primary Account, and the email address is the same as the username. If you change the email address for that user, the account email address will also be updated. That way customers with a single account only have to update their email in one place. Follow the instructions in Changing User Email if this is the case for you.

Extra accounts have their own email addresses that can be changed ad-hoc.

System limitations do not currently allow Primary Accounts to be deleted.

Changing the account email

  1. Go to your account page.
  2. On the account name section, click the link:

    Settings menu

  3. Change the email and press .

    Email link

If the input field is missing under , then this is the Primary account attached to your user. You’ll need to update your user email to change this address.

You can change the email associated with your user profile from the DNSimple account page.

Changing the user email

  1. Log in to DNSimple with your user credentials.
  2. Go to your user page by selecting the link under your user menu.

    Settings menu

  3. From the user page select the link.

    Email link

  4. Enter your current password and the new email address and press .

    Enter email address

  5. If the update is successful, you’ll be redirected to the account page. Make sure the account correctly displays the new address.

If you have an extra account with a separate email address, you can find the instructions for how to update it here.