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Managing Multiple Members on One Account

Table of Contents

Invite and remove members on accounts with multiple users. Each member signs in with their own user email and credentials.

Note

To add multiple members to one account, you must be subscribed to an eligible plan.

When you add someone to an account, they become a member with their own user login and multi-factor authentication settings. You can set their level of access when you invite them. For how users, accounts, and members relate, see Users, Accounts, and Members at DNSimple. If you are onboarding a new team, follow the First Steps Guide to Setting Up Your Team.

Adding members to an account

To add a member to an account

  1. Click the gear icon ⚙️ next to the account name in the account switcher to open .

    Visit settings for selected account

  2. Select the tab.

    Select the members tab

  3. Click . If there are no available seats on the account, the link will display . You will need to add another seat before you can send the invitation.

    Add a new member

  4. Enter the email address of the person you want to invite. They can already have a DNSimple user, or create one when they accept. Choose their access level when you send the invitation. See What is Domain Access Control?.

    Add a new member form

  5. The invitation appears in the pending invitation section until the user accepts it. Click to send it again, or to cancel it immediately.

Note

You cannot add a user whose email address matches the account notification email. First change the notification email (we recommend a generic address such as admin@ or billing@), then add the user.

Removing members from an account

To remove a member from an account

  1. Click the gear icon ⚙️ next to the account name in the account switcher to open .

    Visit settings for selected account

  2. Select the tab.

    Select the members tab

  3. Click for the member you want to remove, and confirm the removal.
  4. After you remove them, that user no longer appears on the members tab, and you have an available seat for a new member. See Managing Seats for seat management.

Note

Members cannot remove themselves from an account. An account administrator must remove them.

Managing member access

To limit which domains each member can manage, use Domain Access Control. For what each access level means, see What is Domain Access Control?.

Have more questions?

If you have questions about managing members on your account, contact support, and we will be happy to help.