Migrating Your .AU Domains from Our Legacy Provider
This article contains important information that is only relevant to customers who own or manage .AU domains in DNSimple registered via our legacy provider. If you have received emails from us about migrating your .AU domains, we’re here to help guide you through the migration process to ensure your domains continue working smoothly.
Table of Contents
Who’s impacted?
This migration affects customers who have .AU domains registered in their account that have not yet been migrated to our new registrar partner. You had until March 30, 2025 to complete the migration. If you did not take action before this date, your domains are at risk of expiring and you could lose access to them.
What’s changing and how it will impact your domains
As part of our efforts to enhance domain management services, we are transitioning all remaining .AU domains to a new registrar.
Important: As of March 30, 2025, auto-renewals and manual renewals have been disabled for unmigrated .AU domains. This means:
- Your domains cannot be renewed until the migration is completed.
- If your domains expire before the migration is completed, you risk losing access to them permanently.
- You must complete the migration process below to restore renewal capabilities and protect your domains.
What do you need to do?
To ensure a smooth migration and continued access to your domain(s), please follow these steps:
- Contact us at support@dnsimple.com to confirm that you want to proceed with the migration of your .AU domain(s).
- After you contact us to confirm the migration, we will send the authorization code to the domain’s registrant contact’s email address.
- Forward the authorization code.
- Once you receive the code, forward the email containing the code to registrar@dnsimple.com, and let us know you have done so. This will allow us to initiate the transfer to the new registrar.
- Approve the transfer:
- After we initiate the transfer, you will receive an email at the same address to which the authorization code was sent, asking you to approve the transfer.
- Make sure you approve this request to complete the migration by clicking the link included in the email. If you decline or do not explicitly approve the transfer, we will need to restart the process, and your domain could be at risk of expiring.
We will verify the receipt of the authorization code and notify you when the transfer has begun. The migration process takes up to 2 days after the transfer is approved. We will inform you once it is completed.
Have more questions?
If you have any questions or need assistance during this process, contact us at support@dnsimple.com, and we’ll help ensure a smooth migration for your .AU domain(s).