Expiring Product Email Notifications
Table of Contents
- Difference between DNSimple and ICANN notifications
- Disabling expiration notifications
- Changing the contact
- What to do if your domain expires
- Have more questions?
DNSimple monitors the expiration date of your purchased domains and certificates. We’ll send weekly email notifications to the account owner when these products are 60 days from expiration.
There are two types of expiring domain notifications:
Difference between DNSimple and ICANN notifications
DNSimple’s expiration notifications are separate from the ICANN-required notifications sent by registrars. DNSimple notifications are sent to the account owner email address and provide a convenient summary of all expiring products in your account. ICANN notifications are sent to the registrant email address for each domain and are required by policy. You may receive both types of notifications for the same domain, which is normal and expected. DNSimple notifications can be disabled for domains without auto-renewal, but ICANN notifications cannot be disabled because they are mandated by policy.
- Product Expiration - An email reminder with a list of products expiring within 2 months. This is delivered every week if you have products expiring within 60 days.
- Product Expiring Tomorrow - An email reminder that lists products expiring in under 24 hours. This is a final notice, delivered once the day before the expiration date.
Note
ICANN and our upstream provider will also notify you about the status of your domain via email. All notifications will be sent to the listed domain owner. These notifications cannot be disabled.
Disabling expiration notifications
Account owners can disable expiration notifications from DNSimple on domains that are not set to auto-renew. Registered domain owners will still receive notifications from ICANN and our upstream provider. You cannot disable certificate expiration notifications.
Changing the contact
To change the email address that receives these notifications, follow the instructions in changing the account email.
What to do if your domain expires
If you missed these notifications and your domain expires, you still have the opportunity to retain ownership. Follow the instructions in What Happens When a Domain Expires? to learn what to do if your domain is in a grace period or if it has entered redemption.
Have more questions?
If you have any questions about expiring products or notifications, contact us, and we’ll be happy to help.