ICANN domain validation
ICANN, the organization that oversees domain name registrations for most top-level domains, requires validation of your registrant email address whenever a new domain is registered, or your registrant email address or name is changed. Failure to validate your registrant email address results in suspension of the domain name after 15 days of non-compliance.
When you make a change to your registrant’s email address or name, you will receive an email similar to the following:
This email will be sent from the address
DNSimple <email@example.com> and will include a link similar to the following:
Click the link to verify the registrant email address.
The link must be to
http://raa.name-services.com - if you receive a verification email and this link is not in the email then please contact firstname.lastname@example.org, forwarding the email you received.
What happens when a domain is suspended?
If your domain is suspended, the name servers will be changed to the following:
Additionally, a message will appear indicating that your domain is suspended:
On this verification page is an option to resend the verification email. Requesting a resend will schedule a new verification email that is sent to the registrant email address.
Note that if your domain is suspended it may take between 24 to 48 hours for the suspension to be removed once you have verified the registrant email address.
What happens if the registrant email address cannot receive email?
You must be able to receive an email at the registrant email address to complete the verification process. You may set up the email address with an email provider or you may use our email forwarding service. If you set up the email address after registration or changing your registrant details then you may need to resend the verification email. Please contact email@example.com to do so. Include the domain name that you need to verify in your email to support.
Want to more about the policy requiring domain validation? Visit the ICANN web site to read about the ICANN Whois Accuracy program.