Change Subscription Plan

As a DNSimple customer, you might require features that aren’t available on your current plan. This article discusses how to switch to the most appropriate subscription to meet your current needs.

There are two different types of plan changes based on when they are billed.

Pre-renewal change plans

These plan changes are billed immediately.

You will receive credit for all the unused time of your current subscription plan. This credit doesn’t include extra items like email forwards or active zones. These will be billed again as part of the plan change. Read more about subscription proration.

On-renewal change plans

These plan changes are billed at the end of your current billing cycle along with your subscription renewal.

You can cancel these plan changes in your account settings:

Cancel plan change

Changing your subscription plan
  1. Log in to DNSimple with your user credentials.
  2. Find the account from the account list. Click on the account to enter the account page.
  3. Click the link under your plan section.

    Change plan

  4. Explore the features for each plan. Click the button of the plan that best suits your needs.


  5. Verify the charges that will be made on your account. To complete the plan change, click .

    Verify charges

  6. Once the change is complete, you’ll receive the corresponding invoice.

Incompatible features

When downgrading your account, you might not be able to use some features from your current plan.

Incompatible Features