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Understanding Your Invoice

Table of Contents

You’ll receive invoices by email for various charges incurred throughout your billing cycle, like your DNSimple subscription renewal, domain registrations, certificates, and other purchases.

Explanation of your invoice

Here’s a closer look at what your invoice means:

DNSimple invoice

  Name Description
1. DNSimple We focus on providing effortless domain and DNS management.
2. Invoice Number The unique number assigned to your invoice.
3. Invoice Date The date the invoice was created. The invoice date is the first day of your billing cycle. For example, if your billing cycle is Jan 15 - Feb 14, your Invoice Date is Jan 15.
4. Terms Indicates whether your invoice is Due Upon Receipt, Open, or Paid.
5. To Your company name and address. To update this information, see Billing Settings.
6. Your Order This section gives an itemized listing of your charges for the invoice billing cycle.
7. Subtotal The total amount for the invoice before any credits or discounts.
8. Credit The amount of any credit deducted from your account credit balance.
9. Total The amount charged to your credit card for the invoice billing cycle.

Charge types

DNSimple has both recurring charges and purchases. Purchases, such as the fees you pay for registering a domain or for buying a Standard or Wildcard SSL certificate, appear on a separate invoice from subscription fees. Purchases can be recurring – for example, if you’ve enabled auto-renewal for a domain.

Recurring charges

Recurring charges

Purchases

Domain registration charges can be recurring if you’ve enabled auto-renewal.

  • Domain registrations
  • Domain renewals
  • Domain transfers
  • Standard or Wildcard SSL certificates
  • Whois Privacy

Proration

When you change your plan, you’ll receive a proration discount corresponding to the remaining days in your current subscription plan. This discount does not consider extras, like email forwards or extra zones, which you’ll be billed for again as part of the plan change.

Prorated invoice

Difference between “Unused time” and “Remaining time”

Unused time refers to the amount of time on the old plan that you paid for but aren’t going to use. Remaining time refers to the amount of time that you’re going to be on the new plan until the next billing cycle starts.

Example:

Your billing cycle starts on the 1st of the month. You’re on the Personal monthly plan. On the 10th you switch to Professional:

  • You will be returned 20 days of unused time on the Personal plan.
  • You will be paying 20 days of remaining time on the Professional plan.

Additional resources