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Reactivate Your Subscription

Table of Contents

Reactivate your DNSimple subscription when you have unsubscribed or your account was deactivated due to non-payment. Your domains, DNS records, contacts, and account history remain in the account.

Note

Reactivation creates a new subscription on a current plan. It does not resume your previous subscription terms. Your account data, including domains and records, stays in place.

When your account is deactivated, WHOIS privacy, domain auto-renewal, and email forwarding are disabled immediately.

When you reactivate your account, DNSimple restores those preferences where they still apply, including WHOIS privacy, auto-renewal, and email forwarding.

Warning

If you subscribed to DNSimple in the past, you have already used the 30-day trial. Reactivating your subscription will not grant another free trial.

Note

If your account was on a legacy plan, you cannot reactivate on that same plan. Choose one of our available plans.

For what happens when payment stops, see What Happens If You Stop Paying for DNSimple.

Reactivate from the dashboard

To reactivate from the dashboard
  1. Log in to DNSimple with your user credentials.
  2. Go to your dashboard.
  3. In the accounts section, find the card for the account you want to reactivate.

  4. Click on that card.

    screenshot selecting a plan

  5. Choose the plan that fits your needs, and click .
  6. Enter your payment information and click .

Reactivate from Billing and plans

To reactivate from Billing and plans
  1. Click the account switcher at the top-right corner of the screen.
  2. Select the account you want to reactivate, then open .
  3. Click the tab on the left side of the screen.

  4. On the card with the message, click .

    screenshot no plan selected

  5. Choose the plan that fits your needs, and click .
  6. Enter your payment information and click .

Reactivate from the alert banner

To reactivate from the alert banner
  1. Log in to DNSimple with your user credentials.
  2. Go to your dashboard.
  3. If your account still has domains stored in it, click in the alert banner at the top of the screen.
  4. Choose the plan that fits your needs, and click .
  5. Enter your payment information and click .

Have more questions?

If you have questions about reactivating your subscription or choosing a plan, contact support, and we will be happy to help.