Creating accounts for clients

Table of Contents

This article describes a feature that is only available to the following new plans: Professional and Business.

Creating a separate account is a flexible and secure way for agencies and freelancers to share domain management with their clients.

Keep in mind that when you add your client as a user to an account, the new member will have full access rights on every resource attached to the account, including domains, contacts, SSL certificates, etc.

The member will also have full-admin access to the account, including the ability to access and change billing information and account details. The user will retain their login credentials and 2-factor authentication configuration.

Each customer must have a separate account, otherwise if you add more than one customer to the same account each customer will be able to manage other customers’ domains.

Creating a separate account for your client

First, you must add another account to your user profile by taking the following steps.

Inviting your client to DNSimple

Verify that your client has registered with DNSimple.

If needed, point your client to the signup page.

It is not necessary that your client have an active subscription, just that they have already signed up for the service.

Adding clients to the new account

Once you’ve subscribed the new account to an eligible plan, add your client to the new account.