Differences between Personal Plans and Professional Plans

Table of Contents


This article describes the differences between the Personal plan and the Professional plan. Both plans will help you manage your domains. If you’re a business owner or run an e-commerce website, the Professional plan will help you reach your business goals by providing you with the best tools for security and domain management.

  Personal Professional
Can I redirect for HTTPS? ×
Can I work with other people on my account? ×
Am I covered by an SLA? × 99%
Are my customers protected when they visit my site? ×
Can I customize my invoice email? ×
Do I have access to the DNSimple Slack app? ×
How fast can I get help from the experts? 24 hours > 24 hours

Can I redirect for HTTPS?

Personal: No - You can only redirect your users using HTTP redirects.

Professional: Yes - Safely redirect all non-HTTPS traffic to a secured connection.

Can I work with other people on my account?

Personal: No - Sharing login credentials is unprofessional and a security risk.

Professional: Yes - You can invite others to help manage your domains. This also includes access to your full activity log, which provides 100% transparency into account and domain changes.

Am I covered by an SLA?

Personal: No - There is no SLA.

Professional: Yes - We have a 99% SLA on our Professional plan.

Are my customers protected when they visit my site?

Personal: Limited - We offer Let’s Encrypt certificates on the Personal plan. Wildcards are not included.

Professional: Yes - Save time and money with our Wildcard Let’s Encrypt certificates.

How fast can I get help from the experts?

Personal: Receive an answer in 24 hours.

Professional: Get even faster help from developers with a < 24 hour response time.

Can I customize my invoice email?

Personal: No – Invoices are only sent to the account owner.

Professional: Yes – Your invoices can be sent directly to your accountant, bookkeeper, or anyone else.

Do I have access to the DNSimple Slack app?

Personal: No – You’re missing out on the easiest way to manage your domains.

Professional: Yes – Using our Slack app, you can buy, connect, and operate your domains directly from your Slack channel.

For a comprehensive overview of DNSimple’s plans, take a look at our pricing page. If you’d like more help choosing a plan, contact us at support@dnsimple.com.